Team Leader

Team Leader – VC Carlow

Applications are invited for the positions of Team Leader in Value Centre Carlow on a permanent full-time basis. The successful candidate will provide support to the Cash & Carry Management Team to ensure the Value Centre operates in a professional, compliant, and profitable manner.

KEY RESPONSIBILITIES OF A TEAM LEADER INCLUDE:

• Providing support in the absence of the Cash & Carry Manager/Assistant Manager, and to carry out any duties as required (including key holding responsibilities).

• Communicate effectively with customers & staff ensuring queries are resolved efficiently & effectively.

• The supervision, mentoring and training of new & existing staff.

• Assisting and growing customer sales.

• Attention to detail in all aspects – ensuring accurate, professional and speedy processing of customers’ orders.

• Ensuring compliance with the Wholesale Standards Programme

• Working in conjunction with Management in relation to effective replenishment and stock control in line with company procedures, whilst also ensuring stock availability to meet customer needs

• Working in conjunction with Cash & Carry Management to ensure the branch is prepared for Quarter End activities

• Ensuring security of Cash & Carry is maintained, protecting employees and stock

• Ensuring the effective supervision of employees in the Value Centre, as directed

• Contribute to the operation of the branch in a customer focused/friendly manner

• Minimising expenditure and, where appropriate, assist with the management of overheads

• To undertake any other activities as required in line with operational demands.

THE SUCCESSFUL TEAM LEADER WILL:

• Be a highly motivated self-starter

• Have strong interpersonal skills, with the ability to communicate with customers and suppliers in a professional manner

• Have experience in a customer-facing role

• Have experience of the licensed and/or grocery, catering trade

• Have the ability to contribute to the management of day-to-day floor operation of the Cash & Carry, including staff, stock control, deliveries & merchandising

• Be flexible with start / finish times and ensure operational demands are facilitated.

• Have some understanding of HACCP

• Experience in the Chill/Frozen sector is an advantage.

• Forklift experience is an advantage