Retail Technology Solutions Specialist

Retail Technology Solutions Specialist

BWG Foods owns and operates the SPAR, EUROSPAR, MACE, Londis and XL brands in the Republic of Ireland, working in partnership with independent retailers with more than 1,000 stores serving local communities right across the country. The stores serve in excess of one million shoppers every single day.

The wholesale division of BWG Foods also includes BWG Foodservice, Corrib Food Products and Williams Gate, as well as Value Centre and 4 Aces, our nationwide network of Cash and Carry branches.

The Retail Technology Solutions Specialist is a hands-on technical role responsible for integrating new and existing retail applications—such as kiosks, loyalty solutions, self-checkouts and ESELs—into BWG’s core retail systems. You will support the integration roadmap by designing API and data requirements, working closely with external vendors, and ensuring smooth end-to-end delivery.

Reporting to the Product Lead, Retail Technology, you will collaborate with colleagues across Product and Deployment to help deliver a unified EPOS and the wider digital retail strategy for our stores.

Key Responsibilities

A. Integration Design & Delivery

• Support the technical lifecycle for new retail technology integrations.

• Produce technical documentation including API requirements, data mapping, and integration workflows.

• Ensure integrations are stable, secure and scalable within the EPOS ecosystem.

• Monitor and validate data flow accuracy across connected systems.

B. Vendor & Cross-Functional Collaboration

• Serve as the technical point of contact for integration vendors, managing dependencies and timelines.

• Translate operational requirements into clear technical specifications for vendors and internal teams.

• Support Agile delivery across multiple concurrent integration projects.

C. Testing, Troubleshooting & Support

• Collaborate with QA teams on integration testing and UAT, including support for automated testing.

• Troubleshoot complex integration or data issues using SQL, API logs and diagnostic tools.

• Maintain technical documentation, including API specs and runbooks.

Essential Qualifications

• Experience in a technical role such as Integration Specialist, Technical Product/Project role, or similar.

• Strong understanding of APIs (REST/SOAP), data formats (JSON, XML) and integration patterns.

• SQL experience for data validation and troubleshooting.

• Experience working with external technical vendors.

• Knowledge of Agile delivery environments.

• Retail Exposure (Desired): Familiarity with the retail technology landscape (POS, Back Office, Loyalty) is a plus, but strong technical and integration fundamentals are paramount